Tools & resources

This cloud computing toolkit has been developed by Microsoft to provide non-technical entrepreneurs and small businesses the understanding as well as practical know how on adopting cloud technology

SkillsLab is Microsoft 4Afrika’s employability and capacity building programme

A free service to help actors in low- and middle-income countries rapidly share, design, and adapt evidence-based hygiene interventions to combat COVID-19.

This free tool provides a broad assessment to help you understand your enterprise’s resilience and more clearly prioritize your actions.

EY professionals provide hands-on or virtual services on a not-for-profit basis to help impact enterprises respond to COVID-19.

This GSMA National Dialogues report highlights the role of operators in Bangladesh in harnessing mobile technology to alleviate the impact of COVID-19.

A resource packed book with lessons and tips on starting and growing a business.

This hub features webinars, guides, and tools for non-profits and social enterprises to learn about and respond to legal issues arising during the pandemic.

TrustLaw is the world’s biggest global pro bono service. We connect non-profits and social enterprises with law firms that can provide free legal assistance.

This course offers practical and implementation-ready solutions to protect organizational knowledge and valuation while reducing financial risk for businesses of all sizes and industries.

Breakeven analysis and cost-volume-profit analysis will help you understand when—and if—your business will start to recover those costs and begin making a profit

This course reviews all the important topics you need to know for proper cash flow management and analysis

In this course, learn strategies and techniques for running a small to medium business with confidence

You can’t build a business without loyal customers. Lead generation is the proven way to grow your customer base and your business, year after year.

Get tips for sprucing up your personal LinkedIn profile; building an effective company page that’s optimized for search; creating a smart content strategy; crafting high-quality, sharable posts; and more.

Small businesses can’t afford not to be active on social media. Having a Facebook, Instagram, or Twitter account keeps you tuned into your customer base and helps drive traffic to your website or brick-and-mortar store

Build a professional website for your small business with WordPress.

Every small business is different. However, the common secret of successful small businesses lies in a solid marketing plan.

What, why, and how to become resilient

Ending overwhelm for good

In the workplace, stress is often viewed in purely negative terms. It’s seen as a response that should simply be minimized or pushed aside; however, it’s possible to use stress to fuel positive change.

Tomorrow’s sales organisations can be built today by leaders who balance short-term needs with long-term priorities

Through LinkedIn Learning’s you can gain the skills that make a successful financial analyst, including understanding financial statements, working with economic data, and analytical analysis skills.

Learn core concepts and skills necessary in today’s selling environment—from negotiation and closing strategies to selling with authenticity. Recognize that selling is a partnership. Develop your sales skills, people skills, and ability to create emotional engagement and earn the trust of others.

Become a project manager by learning skills from LinkedIn Learning. Courses include project management fundamentals, Microsoft Project essential training, and more.

Become a customer service specialist by learning skills from LinkedIn Learning. Learn to listen to customer needs and build rapport with those you’re helping.

Become a digital marketing specialist by learning skills from LinkedIn Learning. Use your analytical and tactical skills to help grow and develop new opportunities for businesses.

Become a data analyst by learning skills from LinkedIn Learning and Microsoft Learn, then get a Microsoft Certification to validate your skills.

The S-GRID program provides social entrepreneurs – as well as their team members – the tools, resources, and connections to grow revenues and impact.

The CCN curates tools and resources to help health and development professionals use social and behavior change communication to address COVID.

In this Acumen Academy course, you will learn how to harness the principles of behavioural change to reach more customers and create impact.

In this Acumen Academy course, you’ll learn the Lean Data methodology, a low-cost technology to gain high-quality customer data and insights.